A website is never really finished
Software needs updates, security threats evolve, and content goes stale. We offer ongoing maintenance plans so your site stays fast, secure, and current without it falling on your plate.
What happens after launch
Most website problems don't happen on launch day — they show up months later. A plugin update breaks a layout. A security vulnerability goes unpatched because nobody's watching for it. Content that was accurate a year ago is now quietly wrong. None of this is dramatic on its own, but left unattended, it adds up to a site that's slower, less secure, and less trustworthy than it was on day one.
A maintenance plan exists to catch that drift before it becomes a real problem — someone actively watching the site, applying updates, checking backups, and fixing small issues before a customer notices them.
This matters whether we built your site or not. We take on maintenance for existing websites too, after a technical review to understand what we're working with.
What's included
Maintenance plans are typically structured in tiers, scaled to how critical your website is to the business.
- Regular software, plugin, and security updates
- Automated backups with tested restore procedures
- Uptime monitoring with alerts if the site goes down
- Performance checks and speed optimization
- Security scanning and vulnerability patching
- Minor content updates — text, images, and small page changes
- A monthly report so you know exactly what's been done
How it works
We keep maintenance straightforward — a predictable monthly rhythm, with fast response when something urgent comes up.
Technical audit
Before starting, we review the current state of your site — platform, hosting, security posture — so we know exactly what we're maintaining.
Plan setup
We set up monitoring, backups, and update schedules based on your site's platform and how frequently it needs attention.
Ongoing maintenance
Updates and checks run on a regular schedule, with immediate response if monitoring flags downtime or a security issue.
Monthly reporting
You get a clear summary each month of what was updated, fixed, or flagged — no black box.
Why maintenance shouldn't be an afterthought
The cost of neglect is rarely visible until it's expensive — a hacked site, a security breach involving customer data, or a site so slow it's quietly losing traffic and sales. Regular maintenance is a small, predictable cost compared to any of those outcomes.
We also treat maintenance as a relationship, not a ticket queue. Because we're already familiar with your site, small requests get handled quickly, and when something does need deeper work, we already understand the context instead of starting from zero.
Choosing the right plan
Plans typically scale by how business-critical the site is — a brochure site with occasional updates needs less attention than an e-commerce store processing daily transactions. We recommend a plan level after the initial technical audit, based on your platform and how much ongoing change the site sees.
If you're not sure what your current site needs, we're happy to run the audit first and give you a clear picture before recommending anything.
Frequently asked questions
Do you maintain websites you didn't build?
Yes — we take on maintenance for existing websites after a technical review, so we understand the platform, hosting setup, and any existing issues before starting.
What happens if my website goes down?
Uptime monitoring alerts us as soon as downtime is detected, and we respond immediately to diagnose and fix the issue — this is one of the core reasons to have a maintenance plan in place.
Can maintenance plans include content updates?
Yes, most plans include an allowance for minor content updates — text changes, image swaps, and small page edits — with larger content or design work quoted separately.
How often are backups taken?
Backup frequency depends on your plan and how often your site changes, but we always ensure backups are tested and actually restorable, not just stored and forgotten.
What if I just want a one-off fix, not an ongoing plan?
We do take on one-off fixes and audits as well — a maintenance plan makes more sense if you'd rather have this handled proactively and continuously.
Want your website looked after properly?
We'll run a quick technical review of your current site and recommend the right level of support.
Talk to us